Return and Refund Policy

At BreGlow Beauty, we want you to love your purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return and refund policy to ensure a smooth shopping experience. Please review our policy below.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.

  • Products must be unused, unopened, and in their original packaging.

  • Items must be accompanied by a receipt or proof of purchase.

  • Final sale items, gift cards, and promotional items are not eligible for return.

2. Return Process

  1. Contact our customer support team at [aubreycrtzbusiness@gmail.com] with your order number and reason for the return.

  2. Our team will provide you with a Return Authorization Number (RAN) and return instructions.

  3. Pack your item securely and include the RAN and proof of purchase.

  4. Ship the package to the return address provided by our team.

  5. Once received and inspected, we will notify you of the approval or rejection of your return.

3. Refund Policy

  • Approved refunds will be processed within 5-7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

  • If you haven’t received your refund after 7 business days, please check with your bank or payment provider.

4. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange for the same item, contact us at [aubreycrtzbusiness@gmail.com].

  • Exchange processing time is 5-10 business days, depending on stock availability.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

6. Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

  • Opened or used skincare and beauty products

  • Gift cards and promotional items

  • Clearance and final sale items

7. Late or Missing Refunds

  • If you haven’t received your refund, please first check with your bank or credit card provider.

  • If there is still an issue, contact us at aubreycrtzbusiness@gmail.com, for further assistance.

8. Contact Us

If you have any questions regarding our Return and Refund Policy, feel free to reach out to us at: 📧

 Email: [aubreycrtzbusiness@gmail.com

📞 Phone: 2549310871]

Your satisfaction is our priority, and we appreciate your trust in BreGlow Beauty!